Support

We're a small team and we read every message.

Frequently asked

How do I start a plan?
Open a goal from the Discover tab and tap Start Plan. We generate a step-by-step timeline you work through at your own pace!

How do I manage or cancel my subscription?
Subscriptions are billed through your Apple ID. Manage or cancel anytime via iPhone Settings → tap your name → Subscriptions → Stacked.

How do I delete my account?
In the app, open the Profile tab → gear icon → Delete Account. This permanently removes your account and data. Note: deleting your account does not cancel an active subscription — cancel that separately in the App Store (see above).

How do I turn notifications on or off?
iPhone Settings → Notifications → Stacked, or in the app under Settings → Notifications.

Privacy Policy

Last updated: 1 July 2026

Stacked is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights. By using the Stacked app, you agree to the practices described here.

1. Information We Collect

We collect the following types of information when you use Stacked:

• Account information — your email address, collected when you create an account and verified via a one-time passcode.
• Onboarding responses — your answers to our personalisation questionnaire (e.g. financial goals, age group, habits). This is used solely to generate your Stacked Score and personalise your experience.
• Usage data — plans you start and complete, steps you check off, streaks, and in-app activity. This is used to track your progress and improve the app.
• Device information — device type, operating system, and push notification token (if you enable notifications).
• Subscription data — purchase and subscription status, processed via Apple App Store and RevenueCat. We do not store or have access to your payment card details.

2. How We Use Your Information

We use the information we collect to:

• Create and maintain your Stacked account
• Calculate and display your personalised Stacked Score
• Deliver your daily plan content and track your progress
• Send push notifications and email reminders (only if you opt in)
• Process and manage your subscription
• Improve the app and diagnose technical issues
• Comply with legal obligations

We do not sell your personal data to third parties. We do not use your data for advertising.

3. Third-Party Services

Stacked uses the following third-party services that may process your data:

• Supabase — our backend database and authentication provider. Your account data and progress are stored securely on Supabase's infrastructure. Supabase Privacy Policy
• Resend — used to send verification emails. Your email address is transmitted to Resend for this purpose only. Resend Privacy Policy
• RevenueCat — manages subscription status and in-app purchase verification. RevenueCat Privacy Policy
• Apple App Store — all purchases are processed by Apple. We receive confirmation of subscription status but not your payment details. Apple Privacy Policy

4. Data Storage and Security

Your data is stored securely using Supabase's cloud infrastructure with row-level security controls that ensure your data is accessible only to you. We use industry-standard encryption for data in transit (HTTPS/TLS) and at rest.

We retain your account data for as long as your account is active. If you delete your account, your personal data will be removed from our systems within 30 days.

5. Push Notifications

If you choose to enable push notifications, we will send you daily reminders to keep your streak alive and encourage you to complete a plan step. You can disable notifications at any time in your device Settings → Notifications → Stacked.

6. Children's Privacy

Stacked is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you
• Correction — request that inaccurate data be corrected
• Deletion — request that your data be deleted
• Portability — request your data in a portable format
• Objection — object to certain types of processing

To exercise any of these rights, contact us at the email address below.

8. Cookies

The Stacked mobile app does not use cookies. If you access our website, standard web analytics tools may use cookies to understand traffic. You can disable cookies in your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of the app after changes are posted constitutes your acceptance of the updated policy.